pjok3 Privacy Policy

1 Introduction

Welcome to the pjok3 Privacy Policy. pjok3 ("we", "us", "our") operates the online gaming platform at https://pjok3.app. This Privacy Policy explains how pjok3 collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who access or use the pjok3 platform.

We take your privacy seriously. pjok3 is built for players in Bangladesh, and we understand that trust is everything when it comes to handling personal and financial information. This policy is written in plain English so you know exactly where you stand — no hidden clauses, no vague language.

By registering an account on pjok3 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy works alongside the Terms and Conditions and the Responsible Gaming Policy, all of which form part of your agreement with pjok3.

2 Data We Collect

pjok3 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a clear breakdown of what we collect and why.

Information you provide directly:

• Registration data: Your name, date of birth, email address, and mobile number when you create a pjok3 account.
• Identity verification documents: National ID card, passport, or other government-issued ID when requested for KYC verification.
• Payment information: Your bKash or Nagad mobile number used for deposits and withdrawals. pjok3 does not store your PIN or full payment credentials.
• Support communications: Any messages, emails, or chat records you send to the pjok3 support team.
• Responsible gaming preferences: Deposit limits, loss limits, or self-exclusion requests you submit through the platform.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser type, and screen resolution.
• Usage data: Pages visited, games played, bet history, session duration, and click patterns within the pjok3 platform.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics identifiers. See Section 6 for full details.
• Transaction logs: Records of all deposits, withdrawals, bets placed, and game outcomes associated with your pjok3 account.

3 How We Use Your Data

pjok3 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described here without first obtaining your consent.

• Account management: To create, maintain, and secure your pjok3 account, and to verify your identity when required.
• Payment processing: To process deposits and withdrawals through bKash and Nagad, and to maintain accurate transaction records.
• Game delivery: To provide access to pjok3 games including Lucky Dice, Super Keno, Limbo, PP Live, Slots, and Politics betting, and to record game outcomes accurately.
• Customer support: To respond to your queries, complaints, and responsible gaming requests in a timely and effective manner.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Platform improvement: To analyse usage patterns and improve the pjok3 platform, fix bugs, and develop new features that benefit players.
• Responsible gaming: To monitor gaming behaviour and reach out to players who may be showing signs of problem gambling, in line with our Responsible Gaming Policy.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from pjok3.

4 Legal Basis for Processing

pjok3 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing required to fulfil our contract with you — for example, creating your account, processing payments, and delivering games.
• Legal obligation: Processing required to comply with applicable laws — for example, identity verification under KYC and AML regulations.
• Legitimate interests: Processing carried out for pjok3's legitimate business interests — for example, fraud detection, platform security, and improving the user experience — where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent — for example, sending you promotional emails or SMS messages. You may withdraw consent at any time.

5 Data Sharing

pjok3 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.

• Payment service providers: bKash and Nagad receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC service providers may process your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely and only for verification purposes.
• IT and hosting providers: pjok3 uses secure cloud infrastructure providers to host the platform. These providers act as data processors under our instruction and do not use your data for their own purposes.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help us understand how the platform is used. This data cannot be used to identify you personally.
• Legal and regulatory authorities: pjok3 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by law or where necessary to protect the rights and safety of pjok3 or its players.

6 Cookies & Tracking Technologies

pjok3 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what we use and why:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
• Preference cookies: Remember your settings and preferences — for example, your preferred language or game display options — so you do not have to reset them every visit.
• Analytics cookies: Help pjok3 understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts on the pjok3 platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pjok3 platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

pjok3 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active pjok3 account, plus a period of up to five years after account closure to meet legal and regulatory obligations.
• Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of five years in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the date of verification.
• Support communications: Retained for up to two years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter.
• Analytics data: Anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

When your data is no longer required, pjok3 will securely delete or anonymise it. You may request early deletion of your data in certain circumstances — see Section 9 for your rights.

8 Data Security

pjok3 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and pjok3 is encrypted using industry-standard SSL/TLS protocols.
• Secure data storage: Personal data is stored on secure servers with restricted access controls. Only authorised pjok3 personnel with a legitimate need can access your data.
• Password hashing: Your pjok3 account password is stored as a cryptographic hash. pjok3 staff cannot see your password in plain text.
• Fraud monitoring: pjok3 uses automated systems to monitor for suspicious account activity, unusual login patterns, and potential security breaches in real time.
• Regular security reviews: pjok3 conducts regular reviews of its security practices and infrastructure to identify and address potential vulnerabilities.

9 Your Rights

As a pjok3 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact pjok3 at [email protected]. pjok3 will respond within 30 days.

10 Children's Privacy

pjok3 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the pjok3 platform in any way.

If pjok3 becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and — where applicable — report the matter to the relevant authorities. If you believe a minor has registered on pjok3, please contact us immediately at [email protected].

11 Changes to This Privacy Policy

pjok3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email or through an in-platform notification at least seven days before the changes take effect.

The updated Privacy Policy will always be available at pjok3.app/privacy-policy. The "Last updated" date at the top of this page reflects when the policy was most recently revised. Your continued use of pjok3 after the effective date of any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the pjok3 team:

• Email: [email protected]
• Subject line for data requests: "Privacy Request – [Your Name]"
• Response time: pjok3 aims to respond to all privacy-related queries within 30 days
• Support hours: 24 hours a day, 7 days a week

For questions about responsible gaming, please visit the Responsible Gaming page. For general platform questions, the FAQ page is a good starting point.